Peak surcharges destroy Q4 margin
Uncapped peak-season surcharges run 25–60% above base rates. Worst possible timing for a Q4-heavy category.
Toys and games run 50%+ of annual revenue in Q4. Peak-season surcharges on uncontracted volume can wipe out the margin you spent the rest of the year building. We negotiate peak caps before Black Friday.
Uncapped peak-season surcharges run 25–60% above base rates. Worst possible timing for a Q4-heavy category.
Damage claims on toys are commonly denied without documentation. Returns spike post-holiday.
Toy boxes are big and light. Default dim factors over-bill them.
Caps or eliminations on peak-season surcharges, negotiated before Q4 starts.
Renegotiate divisors against your actual product mix — big boxes, light contents.
Photo evidence at the warehouse, claims filed weekly. Recovers a real percentage of Q4 damage losses.
Returns priced at outbound parity, important for January return waves.
Year-round low-volume toy shops — peak negotiation is the main lever, and it needs Q4 volume to matter.
Shopify, BigCommerce, Amazon, multi-channel — we cover the full carrier stack you're juggling.
Open playbook →Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →B2B parcel is a different problem from DTC. We treat it that way.
Open playbook →