1. Information we collect
We collect information you provide directly to us and information we obtain automatically when you use our website.
Information you provide
- Contact details — name, business name, email, phone number, and shipping origin/destination ZIP codes submitted through forms, the rate calculator, or audit requests.
- Shipping data — package dimensions, weight, carrier invoices, and rate sheets you upload or share for the purpose of an audit or negotiation.
- Correspondence — emails, chat messages, and call notes exchanged with our team.
Information collected automatically
- Device and usage data — IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
- Cookies and similar technologies — used to remember preferences, measure traffic, and improve the site. You can disable cookies in your browser settings; some features may not function without them.
- Analytics — we use industry-standard analytics tools (e.g., for traffic measurement and product analytics) which may collect aggregated usage information.
2. How we use information
- To deliver, maintain, and improve our shipping audit, negotiation, and reseller services.
- To respond to inquiries, send rate estimates, and provide customer support.
- To send service-related communications and, where permitted, marketing communications you can opt out of at any time.
- To detect, prevent, and address fraud, abuse, security incidents, and unlawful activity.
- To comply with legal obligations and enforce our agreements.
3. How we share information
We do not sell personal information. We share information only as described below:
- Carriers and partners — when necessary to obtain rates, file refund claims, or fulfill services on your behalf (for example, with DHL, UPS, FedEx, USPS, or Amazon Shipping).
- Service providers — vendors that help us operate the website, send email, host data, and process payments, under contractual confidentiality obligations.
- Legal and safety — when required to respond to lawful requests, protect rights and safety, or comply with applicable law.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
4. Data retention
We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or de-identify it.
5. Security
We use administrative, technical, and physical safeguards designed to protect information, including encryption in transit, access controls, and vendor due diligence. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your choices and rights
- Access, correction, deletion — you may request access to, correction of, or deletion of personal information we hold about you by emailing privacy@kadimalogistics.com.
- Marketing opt-out — every marketing email includes an unsubscribe link.
- Cookies — most browsers let you refuse or delete cookies; consult your browser's help documentation.
- Do Not Track — we do not currently respond to Do Not Track signals.
Residents of certain states (including California, Colorado, Connecticut, Texas, and Virginia) may have additional rights, including the right to know, correct, delete, port, or limit the use of personal information, and to appeal denials. To exercise these rights, contact us at the address above.
7. International users
Kadima Logistics is based in the United States. If you access our services from outside the U.S., your information will be transferred to, stored, and processed in the U.S. and other countries that may have different data protection laws than your jurisdiction.
8. Children
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
9. Third-party links
Our site may link to third-party websites we do not control. Their privacy practices are governed by their own policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Material changes will be communicated through reasonable means.
11. Contact us
Questions or requests about this Privacy Policy:
Kadima Logistics
Email: privacy@kadimalogistics.com
Phone: (800) 555-0199