01
Negotiated rates aren't actually optimal
Most enterprise contracts have soft spots — surcharges that didn't move in the last renegotiation, MBG performance that's untracked.
Industries · Enterprise
Negotiated already? Audit the contract.
Enterprise shippers have rate sheets that look tight on paper. We audit them line by line — dim factor, surcharge schedule, peak caps, MBG performance — and find the leaks the carrier rep didn't volunteer.
Where the money leaks
Three problems we see in every enterprise audit.
02
Refund volume is large but unfiled
At enterprise scale, even modest unfiled-refund percentages translate to six-figure recoveries annually.
03
Surcharge schedule shifts under your nose
Carriers update general rate increases annually. Surcharges drift on top of base rate changes. Easy to miss.
Our playbook
Four levers, specifically for enterprise.
01
Full-contract audit
Line-by-line teardown of the existing contract against benchmark data.
02
Refund automation at scale
Late-delivery, surcharge, and address-correction refunds filed weekly across the full label volume.
03
GRI rebuttal data
When carriers push annual GRI, we provide the data to push back.
04
Surcharge drift monitoring
Ongoing surveillance of the schedule. Catches off-cycle surcharge increases the moment they fire.
Best fit if you are
- ✓Shippers spending $1M+/yr on parcel
- ✓Companies past their second carrier renegotiation cycle
- ✓Multi-DC enterprise shippers
- ✓Carrier-loyal shippers wanting a second opinion
Probably not for you if
Pre-negotiation shippers — start with a base contract, then audit it.
Other industries
Different verticals, same audit-first approach.
E-commerce & DTC
Shopify, BigCommerce, Amazon, multi-channel — we cover the full carrier stack you're juggling.
Open playbook →Third-Party Logistics (3PL)
Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →Distribution & B2B Wholesale
B2B parcel is a different problem from DTC. We treat it that way.
Open playbook → Want the enterprise playbook on your invoices?
Get a free audit →